When a customer calls up your plumbing company, there’s a good chance that they are in need of a professional repair ASAP. They are in
Customer service is an extremely important component of any business. After all, without customers there is no business! It’s necessary to keep current customers happy
Essential Plumbing Tricks You Should Know This Blog post courtesy of our friends at Donley Service Center In the tricky world of home maintenance,
I was reading an article the other day which dealt with someone’s experience dealing with contractors. It reminded me of a remodel we had to
A customer asked me what type of things they could do that would stand out from their competitors. We were discussing something about how the
Many people don’t think of plumbing as a high health risk occupation. However, plumbers have constant exposure to infectious water, body fluids, dirty plumbing tools,
When you make an effort to offer excellent customer service, educate your customers on new and innovative products, and always work with honesty and integrity it will come back to you many times over. The definition of insanity is, “doing the same thing over and over and expecting a different result”. If what you are doing now is not working, then maybe its time to try a different approach. There are so many different ways to advertise and market a business.
Instead of waiting for the customer to call you, why not call them? Target some of your local businesses, walk in and introduce yourself. Let them know how you can help them save money or solve a problem
If you go to your local real estate offices where they are selling these properties to investors and bargain hunters I am sure that they could use a good plumber to refer to the home buyers. Have some nice brochures and business cards printed up that
There are so many innovative ways to promote your company and some very effective strategies are very cost effective. The one I always go back to is doorhangers. You can get 5000 doorhangers for about $300. If you are not busy